Terms and Conditions

1. Acceptance of Terms

By accessing and using the Mehboob Color Lab website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use our services.

2. About Our Services

Mehboob Color Lab provides:

• Professional camera repair and maintenance services
• Personalized gifts and photo customization services
• Photo restoration and digital conversion services
• Photography equipment and accessories sales
• Professional photography consultation services

3. Service Terms

3.1 Camera Repair Services

• All repairs are subject to initial diagnosis and cost estimation
• Repair estimates are valid for 30 days from the date of diagnosis
• We are not responsible for data loss during repair processes
• Customers must backup their data before submitting devices for repair
• Repairs are warranted for 90 days from the date of completion
• Warranty covers the specific repair performed, not the entire device

3.2 Personalized Gifts Services

• Custom orders require approval of design proof before production
• Once production begins, custom orders cannot be cancelled
• Processing time for custom gifts is 2-5 business days
• We reserve the right to refuse orders that contain inappropriate content
• Color variations may occur due to printing processes

3.3 Photo Restoration Services

• Original photos must be provided for restoration services
• We are not responsible for damage to original photos during the process
• Digital copies will be provided in agreed formats
• Restoration results may vary depending on original photo condition

4. Pricing and Payment

4.1 Pricing

• All prices are listed in Indian Rupees (INR)
• Prices are subject to change without notice
• Service charges are exclusive of applicable taxes
• Additional charges may apply for rush orders

4.2 Payment Terms

• Payment is required before service delivery
• We accept cash, bank transfers, and online payment methods
• For repair services, 50% advance payment may be required
• Unclaimed items after 60 days may be disposed of

5. Delivery and Pickup

• Customers are responsible for pickup of completed orders
• Items must be collected within 30 days of completion notice
• Storage fees may apply for items not collected within the specified period
• We offer delivery services subject to additional charges
• Delivery timeline estimates are approximate and not guaranteed

6. Liability and Disclaimers

6.1 Service Limitations

• Some repairs may not be economically viable or technically possible
• We reserve the right to refuse service if deemed unsafe or impractical
• Diagnostic fees may apply even if repair is not proceeded with

6.2 Limitation of Liability

• Our liability is limited to the value of the service provided
• We are not responsible for consequential or indirect damages
• Maximum liability per incident shall not exceed the service fee paid
• We are not liable for delays caused by circumstances beyond our control

7. Intellectual Property

• Customers retain ownership of their photos and personal content
• We may use before/after photos for marketing with customer consent
• All website content, logos, and designs are our intellectual property
• Customers grant us license to use their content for service delivery

8. Privacy and Data Protection

• We collect only necessary information to provide our services
• Customer data is stored securely and not shared with third parties
• Photos and personal content are handled with strict confidentiality
• For detailed information, please read our Privacy Policy

9. Cancellation and Refunds

• Service cancellations must be requested before work begins
• Diagnostic fees are non-refundable once diagnosis is completed
• Custom orders cannot be cancelled once production starts
• Refunds are processed within 7-14 business days
• For detailed refund terms, please see our Return Policy

10. Website Use

10.1 Acceptable Use

• You may use our website for legitimate business purposes only
• You must not attempt to disrupt or damage our website
• You must not upload malicious content or viruses
• You must respect the intellectual property of others

10.2 Account Responsibility

• You are responsible for maintaining account security
• You must provide accurate and current information
• You must notify us of any unauthorized account access
• One person may maintain only one account

11. Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of courts in [Your City], India.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of modified terms.

13. Contact Information

If you have questions about these Terms and Conditions, please contact us:

14. Severability

If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain in full force and effect.